Topic: Here to help!

Xenia Chirikova

Date: 2009-04-08 13:23 EST
Xenia had not approached the Clinic before now, and she was assessing it as she entered through the front. She felt silly for not asking Maranya where her office was, so she went up to the receptionist's desk, glancing at the clock to make sure it was only 5 to 9 am.

"Ezvenete, could you please be directing me to Doctor Valkonan's office?" asked politely, her voice still thick with her Russian accent. Her Common-speak was improving, at least! She fiddled absently with a ruffle in her burgundy button up dress while she waited.

Maranya Valkonan

Date: 2009-04-13 10:55 EST
The middle aged red haired female receptionist smiled politely at the petite brunette haired younger woman. "Of course, Miss Chirikova. Doctor Valkonan told me that she was expecting you today. You go down that hall, and her office is the last one at the end of the hall." Phyllia pointed the way with her ball point pen.

Then she turned to answer the buzzing phone with the grace of a duchess. "Good morning, Riverview Clinic. Please give the name of the department or person whom you wish to speak with."

Xenia Chirikova

Date: 2009-04-14 18:28 EST
She followed Phyllia's pen with her eyes for the right direction to head in. "Ah, spasibo, devochka!" A polite nod as duty called Phyllia's attention elsewhere.

Topaz orbs were soaking in as much of the clinic as they could. She was going to be able to walk around here with her eyes closed by the end of the day. Turning down the hall, she headed for the last office. Although she looked utterly calm and collected, she felt reserved and a little apprehensive. The good doctor intimidated her sometimes.

If Maranya's door was open, she peeked in to see if she was in, calling out, "Dobroy uthra, Maranya."

If it wasn't, she knocked softly three times to let her know she had arrived.

Maranya Valkonan

Date: 2009-04-17 12:45 EST
When she took over as the Director of Riverview Clinic four years ago, Maranya Tatiana Valkonan maintained an open door policy for her employees. Therefore, her door remained a symbolic crack open at all times. She continued the policy when she shifted downward in the bureaucratic hierarchy to Chief of Staff earlier in the year, and renewed it when she reassumed the burden of Directorship once again in early March.

Hazel eyes, shielded behind tortoiseshell reading glasses lenses, studied the stacks of computer printouts, spreadsheets, and other forms of paperwork that littered her otherwise pristine cherry wood desk.

By the Beyond, this paperwork multiplies like Tribbles every day. If this keeps up, I'm going to be hip deep in it by Friday at the outside.

She looked up from the paperwork toward the door at the triplet of knocks. A smile lit her features.

Help at last!

"Privyet! Come in, Xenia."

Xenia Chirikova

Date: 2009-04-17 17:01 EST
Nodding her head, she made her way in, skirts floating around her ankles. Xenia smiled almost shyly, clasping her hands together as she came to a stop before Maranya's desk.

"Is there something for me to begin on?" She was eager to start the day, as she had been fidgeting impatiently for the last two hours. An early bird no matter how hard she tried to not be.

Maranya Valkonan

Date: 2009-04-18 16:31 EST
Maranya smiled with relief. "Of course. Pull up a chair, and you can begin by going through this stack of files."

She held out a paper ream's worth of printouts for Xenia to take. "Sort these according to the color tags, please. Anything red tagged goes into one pile, blue tags another, so on, and so forth. If a file has more than one color tag, sort it into the pile with the highest color tag. Red's the highest, followed by green, then blue, and finally black. But first"."

Maranya set the pile back down on her desk, and turned in her swivel chair to pour a large mug of WonderCoffee from the coffee maker by her desk. Then she offered it out to Xenia. "You're going to need this. Cream, sugar?"

Xenia Chirikova

Date: 2009-04-22 00:21 EST
She nodded in understanding, pulling up a chair to the desk.

"Right, red, green, blue, then black," Xenia repeated, categorizing it in her mind for future references.

A laugh escaped as she sat back in the chair, declining the coffee with a wave of her hand. "Nyet spasibo. I am appreciate it, but I am fine, spasibo. I am not being much of cafe drinker."

With that she lifted the ream of papers Maranya first gave to her and settled them into her lap to begin the tedious process of sorting.

Maranya Valkonan

Date: 2009-04-23 16:02 EST
Maranya nodded, and set the mug aside to drink later herself. "Well, I am definitely a cafe drinker. Especially when it comes to wending my way through this pile of paperwork."

Not one to give her staff work that she wasn't willing to do herself, for the most part, she took up her own ream sized stack of printouts, and began the tedious process of sorting the tagged files into priority piles.

"Do you prefer chaj then" My father took his with white cherry preserves while he reviewed his case files in his office at home. He was a physician, too," she mused with a wistful tone to her voice that perfectly matched her expression.

Maranya looked up from her sorting to check on Xenia's progress, and nodded in approval. "I get pastries delivered here daily from a local bakery. They're quite good, and their raspberry strudel is excellent. Is there any particular type of pastry or sweet that you like" I can see if Ariana makes it, and have it added to the daily delivery for you."

Xenia Chirikova

Date: 2009-04-24 12:32 EST
"Da, y piu chai. My babushka loved Ginger Peach." She chuckled, pausing for a split second in sorting to look heavenward.

Xenia smiled empathetically for Maranya. "You miss papa, da?"

She sorted thoughtfully, wondering which sweets she liked most. "I am liking Prianiki. Honey cookies." She smiled broadly, it had been a long time since she had them last. "I vould be liking to try those raspberry strudels. I am liking rasberries." Her smile then softened as she looked up at Maranya.

Maranya Valkonan

Date: 2009-04-25 16:25 EST
"Da, I miss Papa very much," Maranya admitted wistfully, appreciating Xenia's sympathy. "But, I feel that he is looking over my shoulder, and approves, for the most part, my choices in life." Her hazel gaze turned downward for a moment, to the emerald that gleamed in its platinum setting on her left ring finger.

"I do know that Papa approves of me being a doktor. He smiled so big when I was accepted into the same medical school that he graduated from, Dagestan State Medical Academy, that I thought his face would split in two. Of course, I was only fourteen at the time, which made his vest buttons strain even more with pride."

Her gaze turned wistful once more. "He never saw me graduate. My Papa, Mama, and my brother Andy all died in a house fire, on my sixteenth birthday."

Maranya shook her head to disrupt that thought loop before it became firmly entrenched, and focused on the more pleasant ones which involved the sweet treats. "Oh, prianiki! I haven't had those for years, myself. Those are definitely going to be added to the next order."

She offered out a plate of bite sized strudel bites filled with raspberries to her assistant. "I can see that we will get along very well, after all, Xenia, as I favor raspberries too."

Xenia Chirikova

Date: 2009-04-27 02:14 EST
"I am most assured he is, Maranya," Xenia commented with another warm smile. She laughed at Maranya's explanation of her father's pride and she grinned. "I vould be very proud, too!"

The smile turned upside down at that tragic mention, and she reached out to pat Maranya's hand lightly while murmuring, "They are in better place now, at least....but alvays vith you."

"I vould like for that very much. I usually bake them myself, but I am finding it hard to get enough time at once to bake."

One of the offered sweets was taken when offered. "Spasibo." She almost choked on the delicious pastry at Maranya's remark from chuckling. Cough. Hack. Her mouth was too occupied fighting between enjoying the pastry and choking on it from chuckling...which only made it worse.

Maranya Valkonan

Date: 2009-05-03 18:15 EST
Maranya nodded in grateful acknowledgment of Xenia's sympathetic gestures. "Spasibo. They are, but, still, I would have liked for Papa to meet 'Tonio and Alper. He would have liked them both. They are professional men, like Papa was."

Perhaps it was the soft cadence of Xenia's voice, the particular way her accent shaped certain words, which had Riverview's Chief of Staff continue to reminisce about her youth when she went back to the tedious task of sorting the printouts in front of her. "Andy and I used to have" mm, not exactly fights, per se, but strong verbal disagreements over which was better, borsh' with or without sour cream on top of it. Andy was of the firm opinion that one must never taint borsh' with sour cream, and I love it with a dollop. To this day, I can still hear my brother's voice scolding me whenever I dare to dollop."

The soft rustle of papers as they were moved from one pile to another harmonized with Maranya's equally soft laughter. "Bozhe moi, Xenia! I don't dare bake. Not unless I want to draw with the results. Mama used to make the most wonderful cookies; she called them utes, because they looked like rocks before you baked them"." Her voice trailed off at the sound of her assistant's choked laughter. "Is something wrong?"

Xenia Chirikova

Date: 2009-05-04 23:26 EST
Maranya telling her about her and her brother's quarrels over sour cream in their borscht had her laughing even more, which ensued in more hacking.

She held up her hand to indicate she was alright. After a few seconds her throat cleared and Xenia chuckled softly. "Spasibo, I am fine now...Wrong pipe. I am thinking like tvoy brat, moy brat thinks like you."

Her grin was sheepish, but full of good humor, as she moved another stack to the green tabbed pile.

"I could be teaching you to bake, if you vould like." She added, movign another pile to the black tabbed stack.

Maranya Valkonan

Date: 2009-05-06 18:47 EST
The mischievous twinkle in Maranya's hazel eyes was undimmed by the lenses of her reading glasses while she continued to sort the printouts into their designated piles on her desk. "I imagine you and tvoy brat got into quarrels over borsh', too, da?" She shook her head, and gratefully smiled. "I would definitely appreciate the lessons, spasibo. Rosalie has been trying" in vain, I might add? to teach me the finer points of baking for a while now. While I can pound bread dough very nicely, sometimes, it ends up being focaccia instead of a proper loaf when I get through with it," she admitted ruefully.

She handed over another ream thick stack of tagged printouts to her diligent assistant. "Once we get these all sorted according to color, each stack will need to be sorted into alphabetical order by last name or, if they only have one name listed, the name on file." Her nose wrinkled like she got a whiff of over boiled cabbage at the prospect of more sorting. "Tedious, I know, but it makes things easier in the long run."

Xenia Chirikova

Date: 2009-05-08 12:53 EST
"Da, alvays. He said ve should eat borscht like babushka." She laughed again. "I think it is easier to not think vhen baking. Does that make sense?" Even she looked confused at what she just said.

Xenia took the stack of papers and piled them neatly in her lap. "Ahh, I see. Vhat if they are having more than one name?" she asked, not looking up as she sorted through the papers and stacked them onto their respective towers. She shrugged amiably. "I am not minding the vork, it could alvays be vorse."

Maranya Valkonan

Date: 2009-05-16 16:12 EST
Laughter, rich and full, escaped from Maranya with her assistant's comment about baking. "Da, it does, Xenia. Unfortunately, when I don't think, I forget about what?s in the oven, and poof! That's when I end up creating charcoal. I have ruined far too many pans of brownies alone to count. The smell of burnt chocolate" meh, that's one that lingers for a while."

Her brows furrowed in consideration for a few moments. "More than one name" mm, let's make those a separate pile as well for now." Then she nodded in agreement. "Da, it could always be worse. We could be manning the main switchboard, for one." She visibly shuddered as if overtaken by a sudden chill at that thought.

Xenia Chirikova

Date: 2009-05-20 12:28 EST
More laughter. "You are not setting timer?"

"Ah, okay." The ones with several names were stacked into a seperate pile. A blink. "Vhat is so bad about svitchboard?" She wasn't even sure she knew exactly what a switchboard was. The term sounded slightly foreign in English.

Maranya Valkonan

Date: 2009-05-24 10:14 EST
"I have tried setting a timer," Maranya sheepishly admitted. "But, for whatever reason, my mind somehow blocks out the sound, and the next thing I know, I'm getting a whiff of charcoaled chocolate. I don't have that problem with my focus in any other area, just cooking." Her lips pursed in deep contemplation of that revelation on her part. "I may need to get a timer with a voice instead of a buzzer, and see if that solves the problem."

Then she shook her head with a smile, and started the process of putting the red tagged pile of printouts in front of her into alphabetical order while she answered Xenia's question about the switchboard, "You saw Phyllia out front, at Reception, answering all those calls, da? Take her job, and multiply it by a factor of fifty. That is the switchboard. Trust me, as tedious as this is, I'd still rather shuffle papers than field thousands of calls a day."

Xenia Chirikova

Date: 2009-05-26 14:16 EST
She tried to mask an amused grin, but to no avail. "Hm, voice? That may vork." Xenia agreed, nodding thoughtfully.

She shifted another stack of alphabetized green tabbed files to the desktop. She paused while sorting the next stack to listen to Maranya's describe a switchboard. A wrinkle of her nose. "Yuck, sound no fun."

Maranya Valkonan

Date: 2009-05-30 11:07 EST
"Mm, there was a research study once, which proved that people tend to respond better and faster to a voice, in particular a feminine voice, than any other form of alert system out there." Maranya tapped her lips with the sheaf of paper in her hand in thought for a moment. "I suppose it is pravilno, as I know I do tend to jump to attention when I'm paged over the intercom, and that's usually a woman doing it."

Setting those papers aside, she picked up her mug of WonderCoffee, and sipped at its contents. Her nose wrinkled when the cold brew hit her tongue, but she continued to sip until the mug was drained. The mug was returned to its place off to the side on her desk.

Laughter colored her voice at Xenia's comment about the switchboards. "I played receptionist for my Papa once, at his office, when I was thirteen." She picked up the sheaf of paper that she had set aside earlier, and tapped them against her lips again with a wistful expression this time. Then she nodded, and continued that train of thought, "That experience forever dashed any desire that I might have had to pursue a career in any way related to the telephone industry."

Xenia Chirikova

Date: 2009-06-01 14:09 EST
She let out a soft, throaty chuckle. "More calming yet demanding at same time, da?" Referring to the woman's voice comments.

Xenia's honey colored eyes look up to catch the good doctor's wistful look. She offered a smile before transferring another stack of papers. "I am thinking I vould not be liking to ansver telephones all day again."

Her nose wrinkled distastefully as she remembered how much time she spent on the phone when she helped out in Alper's office.

Maranya Valkonan

Date: 2009-06-09 17:54 EST
Maranya laughed softly. "Likely so! Pavlov's dogs and their bells have nothing on the way I am conditioned to respond when I hear those voices over the PA system."

She swiveled in her chair to refill her mug with WonderCoffee, and set it aside, safely away from the paperwork towers on the main portion of her desk. "Phyllia has the patience of a saint' nyet, two saints, at least, to do the job as well and as cheerfully as she does."

Noting that expression of distaste on Xenia's face, she laughed again. "Let me guess, Alper had you fielding calls all day, every day, when you worked for him."

Xenia Chirikova

Date: 2009-06-10 09:50 EST
Soft laughter rang out. "It must be tvo saints," Xenia agreed with her.

"Da," she nodded at Maranya's inquiry, "I vas doing his job plus Duci's." Her nose wrinkled again.

Another stack was transferred from her lap and sorted into respective piles. She peered at their handiwork for the morning. "How much left?" she asked, trying to tell the unsorted from the sorted.

Maranya Valkonan

Date: 2009-06-12 16:26 EST
It was quite an amazing, if rare, sight to see. First, Maranya's right eyebrow ticked upward in the classical gesture of surprise as normal. Then, individually, her left brow followed suit. A seemingly simple gesture for some, but it had taken her two years of training before her bedroom mirror to learn it. And a full year to retrain herself to do it again, after the fire.

"Both of their jobs! Bozhe moi, I can see why you jumped at the chance to work for me then," she declared with a shake of her head. "This is like a vacation for you, after all."

Her hazels narrowed slightly behind her glasses lenses to study the neat stacks of color tagged printouts on her desk. Then she nodded in approval. "This is all we have to deal with?." She let those words hang in the air a moment before she continued, "For today. I'll be inputting the information into the database. Thankfully, that task is easy in comparison."

Maranya smiled at Xenia. "Your next task, should you decide to accept it, is to set up a perpetually updating computer program to record my appointments, both personal and work oriented. Phyllia should have most of the information you'll need, and I can fill in the blanks that she doesn't know about." Her lips pursed in consideration a moment. "I highly suggest you take a lunch break, and then get some chai before you begin."

Xenia Chirikova

Date: 2009-06-12 20:48 EST
A rose tinge touched the tops of her cheeks. "Something like that, I suppose."

Her laughter was rich and full as it rang in the office. "For today" I suppose it could be vorse." An amiable shrug was induced.

Chestnut brows rose at the next part in mild amusement. "You should consider self lucky I know about computers. I can do that for you easy." She nodded enthusiastically, curls cascading over her shoulder in the meantime. Topaz hues lifted to glance at the clock, noting it was nearly lunch time. Her stomach growled in reminder.

"I vill get in touch vith her right after lunch, then. And I vill get some chai, spasibo." There was a twinkle of mirth in her eyes.

"Is this meaning ve are done vith sorting for now?" she asked, sounding hopeful.

Maranya Valkonan

Date: 2009-06-15 03:34 EST
Maranya's laughter harmonized with Xenia's. "Excellent! I will definitely depend on you to keep my schedule straight then. Beyond knows, I need the help with that."

She looked over the neat stacks of printouts again, and nodded. "Da, we are most definitely done with sorting for now," she answered. Then she gestured in a shooing manner. "Go, go, and get some lunch and chai. And, if you could please bring me back a hot turkey sandwich from the cafeteria on your way back, I'd definitely appreciate it."

Xenia Chirikova

Date: 2009-06-15 11:23 EST
Her eyes crinkled with mirth as she happily rose from her seat. A moment was taken to stretch sore limbs before she stuck her tongue out Maranya.

"Alright, alright I go!" her laughter could be still be heard as she tumbled out of the office and around the corner to get tea and food.

Maranya Valkonan

Date: 2009-06-17 18:55 EST
Maranya's delighted laughter echoed in the office once Xenia left.

By the Beyond, I should have hired her sooner. She is a treasure!

She turned to begin the input of the patient records into her private system. This process was much less labor intensive than the initial sorting had been, as she fed the sheets into a bar scanner one by one. Once the information from each document came up on her flatscreen monitor, she input the color tag designation into the proper field, and waited for the program to process the data.

Spasibo, dearest Lyev moya, for suggesting that Xenia come to work for me.

A warm smile curved her lips as she fed the next file into the scanning device.